REFUND AND RETURNS POLICY Thank you for shopping at trendyedgeboutiqueshop.com. We want you to be satisfied with your purchase. If you need a refund, the following policy will guide you through the refund process. Refund Eligibility ● Refund Time Limit: You can request a refund within 30 days of purchasing the item. ● Item Condition: Returned items must be unused and in their original packaging and integrity. Items must have their original tags and not be washed or damaged. ● Non-Refundable Items: Special sale items, personalized items, or hygiene products (such as underwear, cosmetics) are not refundable unless there is a quality problem. Refund Process
Contact Customer Service: Contact us at laurenstokes@trendyedgeboutiqueshop.com or our customer service hotline 3363319899 to explain the reason for the refund.
Return Authorization: We will provide you with a return authorization and return address.
Return Shipping: You are responsible for the return shipping costs unless the reason for the return is a defective item.
Product Inspection: After receiving the return, we will check the condition of the product and process your refund request. Refund Method and Time ● Refund Method: The refund will be returned to your account according to the original payment method. ● Processing Time: Refunds are usually processed within 5-7 business days after receiving the returned product and completing the inspection. Return and Exchange If you want to replace the product instead of a refund, you can send a return request following the same process as above and state that you want to exchange the product when contacting customer service. Notes We reserve the right to reject any return request that does not meet the conditions of our refund policy.
